A more manageable home.
Support that builds
independence.
Ability DN provides respectful domestic assistance for participants who need disability-related support with household tasks. We work alongside each person to maintain a safe, comfortable home while encouraging choice, participation and practical daily living skills.
What is domestic assistance?
Domestic assistance is support with everyday household tasks that may be difficult to complete because of a participant's disability. The aim is to help the person maintain their home and participate in daily life as independently as possible.
Support can be provided alongside the participant, through prompting or supervision, or by completing agreed tasks where direct assistance is required.
The type and frequency of support are based on the participant's goals, assessed needs, preferences and available NDIS funding.
Support at home
Practical assistance designed around the participant's home environment and routines.
Build everyday skills
Support can include learning, practising or maintaining household skills over time.
Safe and comfortable
Support focuses on maintaining a hygienic, organised and safer living environment.
Led by the participant
The participant's preferences, priorities and level of involvement guide the service.
Domestic assistance may include
The exact tasks provided are agreed with the participant and must align with their disability-related support needs and NDIS plan.
General household cleaning
Assistance with agreed cleaning tasks to help maintain a hygienic and comfortable home.
Laundry and linen
Support with washing, drying, folding, changing bed linen and organising clean clothing.
Meal preparation routines
Assistance with simple meal preparation, kitchen routines and cleaning up after meals.
Kitchen and dishes
Support with dishes, wiping surfaces and keeping agreed kitchen areas organised.
Organisation and tidying
Assistance to organise commonly used spaces and maintain manageable household routines.
Regular household routines
Consistent support scheduled around agreed priorities, routines and funded support hours.
What the service may cover — and what it does not
Ability DN confirms the agreed scope of support before services begin. Funding and inclusions vary between participants.
Domestic assistance may include:
The service does not usually include:
We work with the participant, not around them
Domestic assistance should reflect how the participant wants their home and routines managed. We clarify priorities, preferred ways of working and the level of participation that feels right for each person.
A simple pathway to domestic assistance
Participants, families, nominees and Support Coordinators can contact Ability DN to discuss current household support needs.
Enquire or refer
Contact Ability DN or submit a referral with the participant's available details.
Discuss priorities
We learn about the participant's household routines, goals and areas where support is needed.
Confirm the scope
We review funding, support hours, agreed tasks and service expectations.
Begin support
Services begin according to the agreed schedule, with ongoing communication and review.
Domestic Assistance FAQs
These answers provide general information. Individual services depend on the participant's NDIS plan, service agreement and assessed needs.
Can domestic assistance be funded through an NDIS plan?
Will a support worker complete all household tasks for me?
Are cleaning products included?
Does domestic assistance include repairs or gardening?
Can a family member or Support Coordinator make a referral?
Need support with household routines?
Tell us about the participant's current needs, priorities and preferred household routines. Our team will review the information and explain the next suitable step.